Meet our Team

Chad Smith graduated from Samford University’s McWhorter School of Pharmacy in 1995 and has proudly served as an independent pharmacy owner since 1997. As the owner and pharmacist at Preferred Cherokee Pharmacy, he is dedicated to providing compassionate, community-centered care and has lived in the area for close to 25 years. Outside of work, Chad enjoys traveling, spending time with family, and sharing his love of music—having sung with several quartets over the years. He feels incredibly blessed to work alongside his wife, Kristy, his son, Drew, and daughter-in-law, Gracen, continuing the family’s tradition of service in pharmacy.

Kristy Smith is a Doctor of Pharmacy who graduated from Samford University in 1996. She is passionate about helping patients achieve their health goals through personalized care and education, especially in areas like weight management and wellness. Kristy combines her clinical expertise with a genuine love for helping others live healthier, happier lives. Outside of the pharmacy, she enjoys playing mahjong, traveling, and discovering unique merchandise to bring into the pharmacy for patients and customers to enjoy.

Drew Smith is a pharmacist and lifelong resident of Cleveland, Tennessee. After earning his Doctor of Pharmacy degree from East Tennessee State University, Drew returned home to serve the community that raised him. In addition to pharmacy, Drew also holds an MBA and is a licensed medicare insurance agent, allowing him to help patients and families navigate both their healthcare and coverage needs. He’s passionate about building relationships, supporting local wellness, and helping others with their healthcare needs. Outside of work, Drew enjoys all things sports—especially cheering on the Tennessee Vols—and spending time with his dog, Gilbert. He and his wife, who he met in pharmacy school, now work side by side along with his parents, making the pharmacy a true family-centered business built on care and connection.

Gracen Smith, PharmD is a pharmacist and proud 2024 graduate of East Tennessee State University. Originally from southeastern Kentucky, Gracen moved to Tennessee for school and quickly fell in love with the community she now calls home. As a pharmacist at Preferred Cherokee Pharmacy, Gracen is passionate about serving and loving others—helping patients gain better access to their medications and personalized healthcare. She believes pharmacy is more than dispensing prescriptions; it’s about building relationships and improving lives. Outside of work, Gracen enjoys reading her Bible, playing with her dog Gilbert, cooking and baking for loved ones, and always discovering new hobbies. Working alongside her husband and in-laws makes the pharmacy feel like a true family business—one rooted in care, compassion, and community.